Privacy Policy – White Magnolia Galveston

At White Magnolia Galveston (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you interact with our website, booking engine, and services.

By using our website whitemagnoliagalveston.com, submitting an inquiry, or making a booking, you agree to the practices described in this policy.

Who We Are

White Magnolia Galveston is a privately owned short-term vacation rental property located on Galveston Island, Texas, USA. We provide accommodation and related services to guests, including optional add-ons such as baked goods through White Magnolia Bread Co.

If you have questions about this policy, you can contact us at:

Email: [email protected]

Information We Collect

We may collect the following types of information:

1. Information You Provide Directly

• Contact details: name, email address, phone number.
• Booking details: dates of stay, number of guests, special requests, and any additional services you ask for (such as baked goods).
• Billing information: payment method details are typically processed through secure third-party payment providers and are not stored by us in full.
• Messages and correspondence: any emails, forms, or messages you send us about your booking or stay.

2. Information Collected Automatically

When you use our website, certain information may be collected automatically, such as:

• IP address and general location (city/region);
• Device type, browser type, and operating system;
• Pages visited, time spent on the site, and actions taken (for example, clicking “Check Availability”);
• Referring site or link (for example, if you clicked from a social media post).

This information is often collected using cookies and similar technologies. For more details, see our Cookie Policy.

3. Information from Third-Party Platforms

If you book through third-party platforms (such as online travel agencies or listing sites), they may share limited booking information with us so we can manage your stay. Each platform has its own privacy policy, which we encourage you to review.

How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings and manage stays, including confirmations, reminders, check-in details, and responding to questions.
• To provide guest services and add-ons, such as arranging baked goods or special touches for your stay.
• To improve our website and services, by analyzing how visitors use the site and identifying areas where we can improve content or usability.
• To communicate with you before, during, and after your stay, including follow-up messages and important updates.
• To comply with legal obligations, such as record-keeping, tax reporting, and responding to lawful requests.

Legal Bases for Processing (Where Applicable)

Depending on your location, we may rely on one or more of the following legal bases to process your personal data:

• Contract: processing is necessary to provide the services you requested (for example, managing your booking).
• Legitimate interests: for improving our services, maintaining website security, and communicating with current or past guests about relevant information.
• Legal obligation: to comply with legal, tax, or regulatory requirements.
• Consent: where required (for example, certain cookie or marketing activities), which you may withdraw at any time.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate the website, manage bookings, process payments, or send necessary communications (for example, hosting and booking engine providers, payment processors, email service providers).
• Professional advisors, such as accountants or legal professionals, as needed for business operations and compliance.
• Authorities or regulators if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

These third parties are only given access to the information they need to perform their services and are expected to handle your data securely and in line with applicable laws.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, including:

• Managing your stay and any follow-up communications;
• Maintaining accurate financial and booking records for legal and tax purposes;
• Improving our services and guest experience.

When personal data is no longer needed, we will delete it or anonymize it where feasible.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, understand how it is used, and improve the guest experience. Some cookies are essential to the functioning of the booking engine. Others help us analyze traffic or support marketing efforts.

For detailed information about the types of cookies we use and how you can manage them, please see our Cookie Policy.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you;
• Request corrections to inaccurate or incomplete data;
• Request deletion of certain personal data, subject to legal or contractual obligations;
• Object to or restrict certain types of processing;
• Withdraw consent where processing is based on consent (for example, some marketing or cookie settings).

To exercise these rights or ask questions about your data, please contact us at [email protected]. We may need to verify your identity before addressing your request.

Children’s Privacy

Our website and services are intended for adults who are able to enter into booking agreements. We do not knowingly collect personal information from children under 16 without appropriate consent from a parent or guardian. If you believe we may have collected information from a child, please contact us so we can review and take appropriate action.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed 100% secure, so we cannot promise absolute security.

International Visitors

Our property is located in the United States, and our website is primarily directed to guests traveling to Galveston, Texas. If you access our site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. By using our site, you understand that your data may be processed in countries with different data protection laws than your home country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your personal data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

White Magnolia Galveston
Email: [email protected]